We are keen to ensure that our services are tailored specifically to the needs of our customers - and to do that, we need to know exactly what you want.

We carry out consultations with customers throughout the year - most notably when we're planning the budget and want to know your views on where we should be allocating resources.

Our teams often carry out consultations to help improve the way services are delivered. You can view the consultations online.​​​​​​​​​​​​​
  • Public Space Protection Orders (PSPO)

    Chorley Council has launched a consultation on the introduction of Public Space Protection Orders (PSPO) for the Town Centre and Coppull.  The PSPO is a new power that will replace the  Designated Public Places Order (DPPO)creating more flexibility within the Order so that ASB can be tackled more effectively.

    The DPPO’s are due to expire in 2017  under the Anti-Social Behaviour Crime and Policing Act 2014.   We want to know your response to the new Orders so that we can work together and make Chorley a safer place to live.  

    The consultation will run over a 11 week period from Monday3rd July- Wednesday 13th September 2017 and It will take no more than 2 minutes to complete the Town Centre Survey and Coppull Survey.

    You can view/download the PSPO’s and Maps for Chorley Town Centre and Coppull from the Download it section of the page.​

    Thank you for taking your time to complete the survey.
    Paper copies of the survey will also be available on request by contacting Rachel Austen and Irene Elwell 01257 515151.

  • Draft Central Lancashire Employment Skills Supplementary Planning Document (June 2017)

    The Draft Central Lancashire Employment Skills SPD as amended is out for 4 weeks consultation until 5pm, Wednesday 26 July 2017.

    The Draft Central Lancashire Employment Skills SPD has been driven by the Central Lancashire authorities’ aspiration to see additional benefits (known as social value) incorporated into their housing and other development opportunities. The SPD provides planning guidance in relation to the preparation of the Employment and Skills plans which supports the implementation of Core Strategy Policy 15: Skills and Economic Inclusion. The document has been prepared by joint working between the authorities’ Development Management, Planning Policy and Economic Development teams.

    The following documents are available to download on the right hand side of the webpage:

       • Draft Central Lancashire Employment Skills Supplementary Planning Document June 2017
       • Responses Statement to the Draft Central Lancashire Employment Skills SPD June 2017
       •​ Responses Report to Representations received to the Draft Central Lancashire Employment Skills SPD
         (Dec 2016)

    Should any persons have any further comment on the Draft SPD then these comments should be made by 5pm on Wednesday 26th July Comments should be emailed to or be sent by post to the address below:
    Planning Policy
    Chorley Council
    Civic Offices
    Union Street
    PR7 1AL

    For more information please email Planning Policy: or call 01257 515151.

    Adoption of the SPD

    Any decision to adopt this SPD will be publicised in accordance with Regulation 14 of the Town and Country Planning (Local Planning) (England) Regulations 2012.​​​​​​

  • Chorley Council Resident Survey 2017

    We are undertaking a community survey to understand what people think about the local area and the services the Council provides. Gathering the views of our residents means that we can make sure the services that we provide are right for the people of Chorley.
    • Keeping your streets clean and tidy including emptying the bins
    • Running the leisure centres and providing activities for people of all ages
    • Maintaining the parks and open spaces we have in the borough
    • Environmental services including food hygiene and environmental health
    • Community safety and public protection
    • Dealing with planning applications and building control
    • Housing assistance including adaptions and empty properties
    • Supporting local businesses and attracting business to Chorley
    • Offering a variety of community and family events
    We’ve asked NWA Research to carry out the work on our behalf. They are an independent research company who work under guidelines from the Market Research Society.
    Everything that you tell us will be confidential, and your details won’t be shared with anyone else.
    The survey shouldn’t take any more than about 10 minutes to complete. It asks for your views on the services that the council provides and the information you give will help us make decisions about the services that we provide.

    If you’ve got any questions about the survey, please contact Norma Wilburn on 0800 316 3630 or email