Digital Access

Get online and love the benefits
We’re offering free training sessions for people who want to do things online but don’t know how or where to start.

The internet has been around for over 25 years now providing great opportunities for those who have access to it and use it regularly. You can surf the world wide web to book the best holidays, see what’s going on where, find the cheapest deals on your shopping and so much more.
We as a council are also making greater use of digital services to improve efficiency and ultimately save council taxpayers money. To make the most of this, people need to know what services they can access online, how they do it and what the benefits are.

For example many of our services can be accessed online such as:
• reporting a missed bin collection
• ordering a new bin
• paying your council tax
• viewing a planning application which may impact on your home
• ordering a parking permit
• applying for housing benefit
• reporting dog fouling/fly tipping/litter/graffiti
• reporting damaged play equipment
• and so much more

But there are still great numbers of people who don’t use the internet for whatever reason, whether they are reluctant to do so, perhaps afraid to use it, or want to but just don’t have access to it, or even know where to start.

We’re giving people the opportunity to learn how to use the internet so they can learn to love it and in turn live with its great benefits of doing things online, safely and securely. 

So, we organise regular beginners’ sessions in community venues across the borough. We can start with the absolute basics and you can learn on our laptops or bring your own laptop and t​​ablet if you have one. ​​​

You can find where and what time the current sessions are by clicking on the document in the ‘Download it’ section on the right of this page.

The training sessions are free – you can book your place by phoning 01257 515151 or, if you already have internet access, email us at


Digital Champions
Could you be a Digital Champion? We are currently seeking Digital Champion volunteers to help provide residents of Chorley and the surrounding parishes with the digital skills to benefit from the online world, but also the knowledge of how to stay safe online. ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

​Digital Champions help a range of people from family and friends to people they work with. They might help people at a local community centre, housing scheme or other venue.

Chorley Council will prov​​ide support and training to volunteers as well as ​any other assistance required.​​​

You don't have to be an IT whizz to be a Digital Champion, just a bit of spare time, an enjoyment for being online, confidence with basic computer use and most of all willingness to help others. Digital Champions assist with:
• Using the internet
• Using email
• Using tablets
• Keeping in touch with friends​ and family
• Using job searching websites
• Code clubs for young people

If you are interested or wish to find out more please email or call 01257 515151.


  • Directory of free internet access points

    We’re also aware that not everyone has easy access to the internet, so we are also committed to developing a directory listing the free public access points across the borough for those who don’t have access at home. The directory will be updated as more venues become available. You can click on the directory under the ‘Download it’ section on the right of this page.

  • Key Messages

    You can access council services 24/7 at
    It is quicker and easier to do things online saving you time and taxpayers money

    You can find out lots of useful information such as planning applications in your neighbourhood all at the click of a button

    Using the internet can open up lots of opportunities from reading what your favourite football team is up to, to seeing friends or relatives on the other side of the world

    Being online can help you get a better job and save you money on almost anything you might want to buy

    Having access to the internet can make you feel better too.

    We want to help everyone learn the basic skills of computers and the internet – we want to make sure as many people as possible have access to the internet.

  • FAQs

    How much knowledge do I need?
    None at all, the sessions are aimed at beginners or people how would like to practice and gain confidence online.

    What will I learn?
    The sessions are relaxed and informal and you can learn at your own pace. We look at how to find information on the internet, how to stay safe on line and ways to communicate online such as via email, skype or social networking.

    Do I need to have my own computer?
    No, you can use one of our laptops for the training sessions but if you have your own laptop, ipad or tablet you can bring it along. In the sessions you can find out more about what you’ll need if you want to get online at home or alternatively you can continue to get online using one of the free digital access points in Chorley.

    How long is each session?
    The length of each session depends on the customer. Customers may attend 1 session, or a weekly course that can be attended for as many weeks as they wish until they feel comfortable online.

    How much does the training cost?
    It is offered free of charge by Chorley Council.

    When is the next course?
    You can find where and what time the current sessions are by clicking on the document in the ‘Download it’ section on the right of this page. If you don’t see a suitable time or location for you please call and put your name down on the waiting list.

    What if I have a disability or condition which may make it difficult for me to join in?
    The internet is for everyone. Please telephone our digital inclusion officer on 01257 515151 to discuss.

    What should I bring with me?
    Remember to bring reading glasses if you need them. If you have your own laptop, ipad or tablet you can bring it with you.

  • Useful Information

    Free Online learning is available from a number of links which you can find in the Useful links section on the right hand side of this page.

    They are:
    GCF Learn Free
    Learn My Way
    Barclays Digital wings

    Other local learning opportunities can also be found in the Useful links section.

    They are:
    Lancashire Adult Learning
    Age UK

    Using a library computer or WIFI:
    Lancashire Libraries