Chorley Borough Council complies with Data Protection Law and is registered with the Information Commissioners Office (ICO) as a Data Controller.
This Privacy Notice explains how personal information is going to be used, what for, who it will be shared with and why.
If you have any concerns about how we are handling your personal data, these can be raised with the Council's Data Protection Officer by writing to:
We keep our privacy notice under regular review and we will publish any updates on this page. This will help ensure that you are always aware of what information we collect and how we use it.
We need to collect and hold personal information about you because the law says we have to.
Information collected includes:
We use your personal information in the administration of Business Rates in accordance with the Local Government Finance Act 1988 to ensure Business Rate charges are correct, ensure you receive any reductions or support that you are entitled to and in issuing Business Rate bills. We will also use your information to collect and receipt payment and to action non-payment, including the issue of recovery documents and notices, referring cases to courts as deemed necessary and appointing enforcement agencies to recover unpaid Business Rates.
We will use your personal information to process appeals received against Business Rate liabilities including attendance at tribunals as necessary.
We pass information on to the Valuation Office Agency to enable them to maintain the Valuation List.
We will use your information for the prevention and detection of fraud under Digital Economy Act 2017 (Part 5), to ensure the electoral register is accurately maintained in accordance with Section 9A of the Representation of the People Act, to assist with debt management and the collection of money owing to the council such as rent or other sundry debts and to identify empty homes across the borough in accordance with Local Government Finance Act 1992
We will only use your personal information when the law allows us to. Most commonly we will use your personal information under Legal Obligation as the processing is necessary for us to comply with the law namely:
The list is not intended to be exhaustive.
We also process your information under Public Task as the processing is necessary for our official functions, and the task or function has a clear basis in law namely administering, recovery and enforcement of non-domestic rates in accordance with the above legislation.
Some of your information may also be used:
We use your information to:
We will share your information with:
Where feasible, we will apply the same principles to a company or organisations' data as we would to an individual. Legislation, in particular (the Freedom of Information Act 2000) requires the authority to disclose information it holds. In particular, we are required to disclose the following information in respect of Business rates:
Personal data pertaining to ratepayers who are individuals is redacted.
We will only keep your information as long as we need to so we can give you the service you need, unless we have to keep it for legal reasons. In accordance with financial regulations governing the retention of accounting records, in normal circumstances the council will retain personal information for a period of 6 years from the end of the financial year in which settlement was made of any amount owing to the council.
You have the right to:
All rights may not be available to you in all circumstance. Further information about your rights can be found on the Information Commissioners Office website.
To exercise any of these rights please contact Business Rates (including BIDS) by emailing firstname.lastname@example.org
You have the right to complain if you are unhappy with the way your request is handled or disagree with a decision made by the council about your data. If you want to make a complaint you can contact email@example.com
If you are still not satisfied you can contact the Information Commissioners Office at:
The Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Updated: July 2018