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Retail, Hospitality & Leisure Relief Scheme 2023/2024

From 1st April 2023, the 2023/24 retail, hospitality and leisure business rates relief scheme will provide occupied retail, hospitality and leisure properties with a 75% relief up to a cash cap limit of £110,000 per business.

Ratepayers that occupy more than one property will be entitled to relief for each of their eligible properties up to the maximum £110,000 cash cap per business. 


Your business could qualify for the award if it is an occupied non domestic rate property that is wholly or mainly used as:

  • Shops, restaurants, cafes, drinking establishments, cinemas or live music venues
  • For assembly or leisure, sports clubs, village halls, nightclubs, tourist attractions
  • Hotels, guesthouses, self-catering accommodation.

This discount will be automatically applied to most eligible properties. If you have not received this discount and believe you are eligible, please contact us by email to

View more information and guidance on retail discount on the GOV.UK website.

The following retail properties are not eligible for this relief:

  • financial services such as banks, building societies, cash points, bureau de change, payday lenders, betting shops, pawn brokers.
  • medical services such as vets, dentists, doctors, osteopaths, chiropractors
  • professional services such as solicitors, accountants, insurance agents/ financial advisers, tutors
  • post office sorting offices
  • retail properties that are not reasonably accessible to visiting members of the public.

Subsidy control

The Retail, Hospitality and Leisure Relief Scheme is subject to the Minimal Financial Assistance limits under the Subsidy Control Act. This means no recipient can receive over £315,000 over a 3-year period (consisting of the current financial year and the 2 previous financial years). Extended Retail Discounts granted in 2021/22 do not count towards the limit. Covid business grants received from local government and any other subsidy claimed under the Minimal Financial Assistance or Small Amounts of Financial Assistance limit over the 3-year period should be counted.

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