Toggle menu

Corporate Strategy 2021

An ambitious Council that does more to meet the needs of residents and the local area

We will:

  • deliver an even better customer experience and increase access to services for everyone
  • deliver street level improvements to ensure cleaner, greener streets and neighbourhoods across the borough
  • join up public services by working by working with our partners through the Chorley and South Ribble Partnership
  • deliver the future workplace strategy

Chorley will have:

  • a council that consults and engages with residents
  • an ambitious council that continually strives to improve
  • cohesive communities in and around our rural and urban areas

How we will measure progress:

  • % of households living in fuel poverty better than the North West average
  • 40% of service requests received online
  • less than 20% of customers dissatisfied with the service they have received from the council
  • 70% of residents satisfied with the way the council runs things
  • 60% of residents that feel Chorley Council provides value for money
  • 700 people referred to social prescribing, including Population Health Management

Share this page

Share on Facebook Share on Twitter Share by email