You can request a refund if your Council Tax account is overpaid.
This could happen if you have:
- overpaid
- moved out of the borough
- been awarded a discount or exemption
- been awarded Council Tax reduction (formerly Council Tax Benefit)
- had the band of your property reduced
Refunds are usually paid to the person(s) who paid the Council Tax bill.
The refund will be paid to either the debit or credit card used to make the payment or by BACS if payment was made by any other method.
We will only refund you if you do not owe any further monies to us. If we cannot arrange a refund, we will contact you via email, telephone or letter.