The Freedom of Information Act gives rights of access to information held by public authorities such as Chorley Council.

Anyone can ask for access to information the council holds, but there are rules under the Act that means confidential or sensitive information may be exempt from being supplied.

Make a FOI request

If you would like to make a Freedom of Information request, you will need to let us know:

  • your name
  • your address (or email address)
  • what information you are asking us to provide, in as much detail as possible.

You can make a request by emailing foi@chorley.gov.uk or by writing to:

FOI Co-ordinator, Chorley Borough Council, Town Hall, Market Street, Chorley, Lancashire, PR7 1DP.

Normally, we will provide the information within 20 working days (around a month). If we need more time, we will write to you and tell you when we will be able to answer your request, and why we need more time. 

Fees and exemptions

The Freedom of Information legislation allows for the authority to charge for estimated disbursements (e.g. photocopying and postage). However, in keeping with the authority's culture of openness and the principles of access to information for all, disbursements costs will normally be waived. Where they are considered excessive, we may need to consider the interests of the public purse and we may decide to charge in accordance with legislation. In these instances, we will write to inform you and only process your request upon receipt of payment. Furthermore, where the cost to locate and retrieve the information you require exceeds £450, the authority has the right to refuse your request.

To protect the interests of the state and third parties, there are exemptions that can be applied. The authority will always give due regard to the public interest when applying exemptions and will write to you to inform you on any decisions made.

View more information on our Freedom of Information policy

Freedom of Information appeals

If you wish to make an appeal you should write, clearly stating your reasons for dissatisfaction to:

Director of Governance 
Chorley Borough Council
Civic Offices
Union Street
Chorley
PR7 1AL

Telephone: 01257 515151
Email: foi@chorley.gov.uk

We will send you an acknowledgement on receipt of your appeal. Your appeal will then be considered by an internal review, comprising of different officials to the ones who made the original decision about your request.

In most cases you will be told the outcome of your review within 3 weeks of receipt of your appeal. If your appeal is more complex, it may take longer to consider, you will be contacted and told when you should expect to hear the outcome. In any case this should be no longer than 6 weeks.

If your appeal is wholly, or partially, upheld you will be advised about any action that needs to be taken by us. If the decision is to release information previously withheld, we will let you know when you can expect to receive this.

If you are unhappy with how we have handled your request, you can contact the Information Commissioner. You are entitled to approach the Commissioner at any time; however, they will not generally consider a matter until the council's review procedure has been completed.

The Information Commissioner can be contacted at:

Information Commissioner's Office
Wycliffe House 
Water Lane
Wilmslow
Cheshire
SK9 5AF

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