If you have got household rubbish that is too big for your bin such as an old fridge, television, mattress, or chair then we can collect it.

Before you make a request, have you considered donating your item to a reuse charity?

If you have furniture that is clean, in a reasonable and reusable condition it may be suitable to donate.

You can donate to:

Alternatively, you could also donate unwanted but useful items on the Freegle website, or try Lovejunk which is a marketplace for reusers. 

Arrange a large item collection

When you request a large item collection, you need to tell us exactly which items you want us to collect. Any items that are not detailed on your original request will not be collected. Please make sure the items are outside your house, but still on your property by 7am on the day of collection.

We will not enter the property under any circumstances.

Request a large item collection

Large item collection days

Our large item collections take place on a Monday and Wednesday.

Cost of large item collections

Collection of large household items is a chargeable service, the cost for collection is:

Items Cost
1 item £24
2 to 5 items £48
6 items £72
7 to 10 items £96

Example of item units:  

  • 3 piece suite = 3 items
  • bed base and mattress = 2 items  
  • wardrobe = 1 item (if it is broken up it needs to be in a bundle)  

Additional items for collection  

If you have booked a collection and wish to change it or add more items, you must call us on 01257 515151 before 12pm the working day before the collection is scheduled for.  

Items we are unable to collect

We are unable to collect larger or heavier items such as cast iron baths, pianos, garden sheds and garage doors. 

We are unable to collect building materials, metal, engine oil, car parts, glass, asbestos, pressurised gas containers and corrosive or other dangerous chemicals. You may be able to take some of these items to your local recycling centre (tip) but please check what they accept before making a journey. Please note we cannot do house clearances.

Request a large item collection

Cancelling a large item collection

If you need to cancel your collection please contact us on 01257 515355. Cancellations must be made at least 24 hours prior to the collection date.  A refund may be given subject to an administration fee of £5.

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