Your Personal Data

Who we are

We are Chorley Council and your privacy is important to us. We aim for full transparency on how we gather, use, and share your personal information in accordance with the General Data Protection Regulation.

If you have any concerns about how the Council is handling your personal data, these can be raised with the Council's Data Protection Officer:

Chorley Council
Town Hall
Market Street

We keep our privacy notice under regular review and we will place an updated version on this page. This will help ensure that you are always aware of what information we collect and how we use it.

What we need

We will collect basic personal data about you which includes your name, address, telephone number, email etc. together with information you have given us and information that we receive from third parties.

We will also collect special category personal information such as gender, ethnicity, criminal convictions and medical history.

Why we need it

We use your data to assess and assist in the issuing/ renewal/ suspension/ revocation of licences in accordance with relevant legislation, consider and investigate complaints, inspecting licensed businesses and premises, to provide services for and on behalf of the Council. In many cases, legislation gives us the authority to process your data, including, but not limited to:

  •  Local Government Miscellaneous Provisions Act 1976 (as amended)
  • Taxis and Private Hire Vehicles (Safeguarding and Road Safety) Act 2022
  • The Town and Police Clauses Act 1847-1889 (as amended)
  • The Rehabilitation of Offenders Act 1974 (as amended)
  • The Equality Act 2010
  • Caravan Sites Act 1968
  • Caravan Sites and Control of Development Act 1960
  • Mobile Homes Act 2013
  • Scrap Metal Dealers Act 2013
  • House to House Collections Act 1939
  • Licensing Act 2003 (as amended)
  • Gambling Act 2005

For some services we process your data under a contract e.g. having a vehicle submitted for a taxi test or MOT at one of the authorised garages or a firm contracted for the purposes of carrying out criminal records checks.

Where we do not directly provide the service, we may need to pass your personal data onto the organisations that do. These providers are under contract and have to keep your details safe and secure and use them only to provide the service.

What we do with it

Your personal information will be treated as confidential but it may be shared with other Council services in order to ensure our records are accurate and up-to-date, and to improve the standard of the services we deliver. We will only use your information in ways which are permitted by the General Data Protection Regulation and the current UK Data Protection law. We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.

More information on this framework can be found on our website at This authority has a duty to protect the public funds it administers and may use information held about you for all lawful purposes, including but not limited to the prevention and detection of crime including fraud and money laundering.

The Council may also use your information for the purpose of performing any of its statutory enforcement duties. It will make any disclosures required by law and may also share your information with other bodies responsible for detecting/preventing crime including fraud or auditing/administering public funds.

Where a private hire or hackney carriage driver licence is revoked or refused, the Council is under a statutory duty to record this decision on the National Register for Refusals and Revocations. The full details of this decision may be provided to other Councils where the individual makes an application to them. Prior to being granted a licence, the Council will search this register and request information from another Council which has recorded a refusal/ revocation regarding that applicant.

There is also information about your computer hardware and software that is automatically collected by Chorley Council. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Chorley Council for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Chorley Council Web site.

Where necessary and applicable, your information may be shared with external bodies such as the courts. We will not disclose your personal information to third parties for marketing purposes.

We may also share your personal data with the following bodies:

  • Other Council Departments such as (but not limited to) Legal Services, Environmental Protection, Planning, Health and Safety
  • External solicitors (both those representing the Council and defendants/applicants)
  • Police
  • Judicial Agencies - e.g. Courts
  • Lancashire County Council - Trading Standards/Children's/Adult Services
  • Lancashire Fire Authority
  • Home Office
  • National Park Planning Authority
  • Maritime and Coastguard Agency
  • Gambling Commission
  • Environment Agency
  • DVLA
  • Private Hire Operators
  • Members of the Public (if contained within a published statutory register)
  • Disclosure and Barring Service
  • Expert witnesses
  • Insurers
  • Other Local Authorities
  • Enforcement Agents
  • National Anti-Fraud Network, including the National Register for Refusals and Revocations (NR3)
  • We may share your information for the lawful purpose of the prevention and detection of crime under the Crime and Disorder Act 1998


What are your rights

You have the right to:

  • request a copy of your information (known as a subject access request)
  • request rectification or erasure of your information,
  • request a restriction on the processing of your information, and,
  • object to processing of your information,
  • complain to the Information Commissioner's Office about the way the Council processes your information
  • set your browser to remove or reject cookies before using Chorley Council website

If you require further information about the use of your data or would like to exercise any of the above rights, please contact: Data Protection Officer, Chorley Council, Town Hall, Market Street, Chorley, Lancashire, PR7 1DP.

Transferring information overseas

In certain circumstances we may transfer your information to organisations in other countries on the basis that anyone to whom we pass it protects it in the same way we would and in accordance with applicable laws.

How long we keep your information

We consider licensing history to always be relevant and so will keep your information indefinitely.

Website information

Chorley Council encourages you to review the privacy statements of Web sites you choose to link to from Chorley Council so that you can understand how those Web sites collect, use and share your information. Chorley Council is not responsible for the privacy statements or other content on Web sites outside of the Chorley Council family of Web sites.

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