On occasion, we carry out consultations on behalf of Chorley Borough Council or on behalf of third parties, to help inform service delivery.
We use the information provided by you in surveys and through consultation to gather your views and feedback on council strategy and services and to plan our services and shape policies. These surveys are optional and any personal data provided by you, either to help inform our analysis or to allow us to conduct a prize draw is on a voluntary basis.
Any personal data supplied will only be used for the purpose/s outlined in the relevant consultation or survey.
We may on occasion collect and process the following types of personal data when carrying out consultation:
Personal information such as address including postcode, email or telephone number Statutory information under the Equalities Act 2010, such as gender, age and disability, to ensure we are supporting or providing services fairly to all groups of people.
We process your information on the following grounds:
We gather your views on council strategy and services through consultation. These surveys are optional and any personal data provided by you, either to help inform our analysis or to allow us to conduct a prize draw is on a voluntary basis.
Most of the personal data we collect and process is provided by you on a voluntary basis and we will inform you that you have a choice whether to provide this. The information is collected mostly using electronic or paper surveys and we may also collect the information face to face or over the telephone.
When carrying out consultation, Chorley Borough Council will:
Any personal data supplied will only be shared with relevant services within the council and only used for the purpose(s) outlined in the relevant consultation. Details about the council's privacy statement can also be found on our general privacy notice. You can also view information on cookies.
The Council uses Survey Monkey to create and administer the majority of its surveys. All survey responses are managed through Survey Monkey sub-processors, where data is stored securely by robust security features. Data held on the Survey Monkey platform will be retained for up to 6 weeks following the end of the consultation.
The council has retention schedules in place to ensure that information is only held for as long as it is needed.
Details of how we keep your information secure are available on the general privacy notice page.
The rights that you have depend upon the grounds upon which we collected your information. All of the rights you could have outlined upon the data protection rights page. In most cases, people who have been involved with the Custom Build Register will have the following rights:
If you want to know more about how the council uses information, your rights or have a concern about the way we are collecting or using your personal data, we request that you raise your concern with us in the first instance; contact details are available on the general privacy notice page.
Alternatively, you can contact the Information Commissioner's Office.