Waste and recycling
Bin collection days
View information on bin collection days. Please put your bins out on the kerbside by 7am on your collection day, collection times can vary.
Missed bin collections
Only report a missed bin collection after 3pm on your collection day, even if your bin is normally emptied before this time, as the waste crew may still be out collecting.
Bin collection issues
We publish updates about your waste and recycling collections here. Occasionally there may be delays or disruption to bin collections because of vehicle breakdowns or adverse weather conditions.
Garden waste collection service
We can collect your garden waste for a yearly charge of £32.50 per bin. If you do not subscribe and pay for this service, we will not be able to collect your garden waste.
New, lost, stolen or damaged bins
You can order new, replacement or additional bins. There is a charge of £30 per bin. Bins are usually delivered within 10 working days.
Large item collections
If you have got household rubbish that is too big for your bin such as an old fridge, television, mattress, or chair then we can collect it.
Help putting your bins out
We can provide an assisted collection service if you need help to put your bins out for collection.
Additional green bins
You can apply for an additional green bin if you think you do not have enough space for your non-recyclable household waste.
Fly-tipping is the illegal dumping of rubbish or bulky items on land not licensed for this purpose. If you notice any fly tipping please report it to us.
In addition to providing litter bins we also carry out litter picking. It is important that everyone takes responsibility for improving the environment by using the litter bins provided. If you do notice any littered areas, then please report this to us
Litter and dog bins
All town centre litter bins are emptied at least twice a week. All other litter bins are emptied at least once a week. If you see a full litter bin that needs emptying, you can report it to us online
Dropped needles and syringes
We will remove needles and syringes from the pavement or public open spaces and make sure that they are disposed of appropriately.
Clinical waste and sharps collection
We provide a domestic clinical waste collection service to households in the borough which require it.
Waste and recycling information
Thank you for recycling your waste. View information on recycling in 2020