Appeals
ou can appeal against the decision if an application for discount is refused, or a premium is disputed. You should appeal in writing to give the reasons why you disagree with our decision.
Appeals will be considered by the council's Revenues Manager. We will let you know the outcome within two months.
If you are still unhappy with the decision you can appeal to the independent Valuation Tribunal Service. You must do this within two months of the council's decision or 4 months of you first writing to us (if you have not received a response) Details of how to appeal can be found at Appeal Guidance Booklets - Valuation Tribunal Service
There are no formal rights of appeal regarding a decision on granting an exception to a premium. However, you can ask for a review of the decision relating to an exception.
You should make the request for a review in writing within four weeks of our original decision and give the reasons why you are asking for the review.
Reviews about exception decisions will be considered by the council's Head of Customer Services. We will let you know the outcome within two months.