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Directory of Support Services

Cost of living support

Please see our cost of living webpages for information on support available to Chorley residents.   


Drop in support session

The drop in provides a support, advice and signposting services for refugees and asylum seekers in Chorley.  There is no need to book an appointment and there is the promise of a warm welcome, refreshments and help with a range of issues including accommodation, benefits, learning English, connecting with other asylum seekers and refugees and a chance to join in with the Meeting Place activities, including gardening, arts and crafts, woodwork and more.

The drop in takes place on Wednesdays and Thursdays 10am till 12pm.

Location: United Reformed Church, Hollinshead Street, Chorley



Homes for Ukraine sponsor support network

The Communities team would like to invite those who have applied to be a Sponsor under the Homes for Ukraine scheme to contact us if they want to be part of a support network.  The meetings take place on a monthly basis.  Examples of discussion topics include: work and benefits, education and childcare, accessing health services and local authority checks. Please email us at or contact us on 01257 515151 for more information.


Kalyna community group for Ukrainians

On Saturday 25th June 2022, the Chorley Ukrainian community group 'Kalyna' officially opened.  The group runs on a weekly basis and is based at Chorley Library. The group hopes to expand in the future to provide a series of sessions and support groups, but in the meantime, it will provide a much needed opportunity for Ukrainian Guests in Chorley to develop social support networks.  There is no need to book in advance, but we do recommend that you check the Chorley Ukrainian Community group Kalyna Facebook page for regular updates.


Chorley and District Support for Ukraine

The Chorley and District Support for Ukraine group are collecting and coordinating the transportation of donations for Ukrainian refugees fleeing the war. For more information on how you can help and what items are being collected please visit the Chorley and District Support for Ukraine Facebook group.


Help with housing

Chorley Council's Housing Solutions team can provide help and advice if someone is experiencing problems with a housing situation or if someone needs support with looking for a new home to rent or buy in Chorley.  Please see our housing webpages for more information. 

Asian Women's Forum

The Asian Women's Forum can work with asylum seeking and refugee families in Chorley to enhance learning, employability and mental health prospects.  For more information, please visit the Saheliyaan Asian Women's Forum Facebook page



Lancashire Refugee Council

The  work directly with thousands of refugees each year. They support refugees from the moment they arrive in the UK and provide crisis advice, practical support and help people integrate into their communities.  They also offer mental health counselling to help refugees come to terms with the traumas that so many have experienced.


Telephone: 02073466700


British Red Cross

Refugees, asylum seekers and other vulnerable migrants can get free emergency support from the British Red Cross.  They can provide an interpreter if a person does not speak English and they have no political or religious affiliations. Support can include:

  • access to food
  • small amounts of cash
  • clothes
  • toiletries
  • blankets
  • baby items

The support the British Red Cross can offer also depends on an individuals or family's location.  Help could also include:

  • reuniting with family
  • travel vouchers
  • benefits and career advice
  • help registering with a doctor or dentist
  • Attending appointments with service users
  • learning about life in the UK
  • getting to know the local area
  • counselling


Telephone: 0161 888 8932


Migrant Help Helpline

Migrant Help exist to protect people affected by displacement and exploitation, helping them thrive as individuals and recover from their trauma. They support those most in need and least likely to find support elsewhere, whilst aiming to bridge community gaps and bring services and support together.

Those seeking asylum in the UK can seek help with applying for accommodation and financial support, can report issues with asylum accommodation and access any other advice needed during their asylum journey.

They also provide support during the post-decision period, regardless of whether the decision has been positive or negative.

Telephone (free asylum helpline): 0808 8010 503

Telephone (head office): 01304 203 977



We are People First advocacy service

We are People First support thousands of people every year to have their voices heard and help them to live their best lives.  They can support refugees to:

  • make NHS complaints
  • get access to interpreters
  • support to find local dentists

Referrals can be made online by individuals themselves or by a representing service

Make a referral to We are People First advocacy service


Citizens Advice

Citizens Advice can offer a range of support services around immigration, debt and benefits, energy budgeting, consumer advice, employment, education and health care.

View more information on the Citizens Advice website.

Telephone: 0344 245 1294


National Careers Service

This service is available to adults aged 19 years and above and 18 year olds who are not in employment, education or training.

Support available includes:

  • careers advice and guidance
  • skills assessments
  • job searching
  • CV and covering letter writing
  • writing application forms
  • interview preparation and techniques

Telephone: 0151 600 7861



Progress Futures

Progress Futures is a free service that helps individuals access training, apprenticeships and employment support to improve people's job prospects and help them achieve their goals.  To be eligible to access this service, individuals must be unemployed, be on a zero-hour contract or be inactive (not claiming benefits and not working). Individuals must also have one of the following objectives: Employment, education/training or volunteering. 

Support available includes:

  • one to one weekly, fortnightly, or monthly support via telephone, email, text, online or face to face (key worker discretion and social distancing guidelines apply)
  • individualised action plans that assess need and barriers to employment
  • Zoom job clubs
  • information, advice and guidance on benefits, housing, training and more
  • specialist advice from the financial inclusion team
  • work experience, volunteering placements and apprenticeships
  • discretionary financial support for childcare, interview clothing and
    travel costs
  • job searching
  • CV and covering letter writing
  • writing application forms
  • interview preparation




The Work and Health programme provides support for unemployed people with health conditions or disabilities. It is also designed to help those individuals who have been out of work for a long time as well as those who might need some specialist support.

Support available includes:

  • a dedicated Key Worker for the duration of the programme
  • access to support from a regional team of Health Practitioners and Educators who can provide advice and deliver sessions on aspects of mental and physical health where it might not be available locally, or there is a long waiting list
  • access to a diverse range of support services that can help address concerns with health, life, skills and work
  • specialist support where required, for example translation or signing services
  • help with housing, money, relationships,skills and training, mental health, physical health, addiction and more
  • assistance with joining a group or picking up an old or new hobby.

To be eligible for this programme, individuals should be unemployed, but with the ambition to find paid work within the next 12 months.

View more information on the Work and Health programme.

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