Here you can find all the information you need about our services across the festive period.
Reduced service across Christmas
The Union Street offices and contact centre will close at 1pm on Wednesday 24 December 2025.
We will be offering a limited contact centre service for urgent enquiries only on Monday 29, Tuesday 30 and Wednesday 31 December from 10am to 2pm.
Social media direct messages will not be manned during this time.
Our contact centre phone lines and offices will reopen at 9am on Friday 2 January 2026.
In an emergency
An out of hours emergency service will be available when the offices are closed by telephoning 01257 515142 in a case of emergency.
Please do not report emergencies through social media.
Bin collections
You should have recently received a calendar on your bin outlining any collection changes.
If you have a real Christmas tree that you’ll be looking to recycle you can drop it off at the corner of Yarrow Valley Country Park car park between Friday 2 and Sunday 11 January.
Clinical waste and medical sharps collection
There are no sharps collections from 18 December until 7 January. New requests will be accepted from 2nd January.
Garden waste
Garden waste collections are now suspended until Monday 19 January. This allows us to focus the extra resource on collecting additional waste and recycling that is created over the Christmas period.
Do it online
Lots of our services can be accessed on this website. See some of our most frequently searched for services:
Report a change of address or apply for council tax discount
Support across the festive period
We have lots of information and support available if you are struggling this Christmas.
Homelessness
If you are homeless or at risk of homelessness and need to speak to someone urgently between 1pm on 24 December 2025 and 9am 2 January 2026 please contact our out of hours team on 01772 436756.
Looking for activities over the Christmas period?
Visit our Check Out Chorley page to see Christmas events near you!
Chorley’s Christmas attraction, Winter Wonderland, returns to the town centre from Saturday 13 December.
Glide across the real ice rink, enjoy the festive tipis and children’s rides. Open every day, except Christmas Day, until Sunday 4 January.
Don’t forget to shop local!
Our town centre has excellent independent and high street stores. You can see all the opening times for Chorley Market and Market Walk below.
Free parking
From Monday 8 December to Wednesday 24 December 2025 (inclusive), visitors will benefit from free short-stay parking in council-run town centre car parks. The offer includes:
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Flat Iron Car Park - 2 hours FREE (maximum stay applies)
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All other council-run town centre car parks - 3 hours FREE
A time of arrival ticket is required, and maximum stay periods still apply.
Please note to facilitate Winter Wonderland, the smaller part of Cleveland Street car park will be closed from Sunday 7 December, and will reopen on Friday 7 January.