Help available if you are having difficulty paying Council Tax
If you are struggling to pay your Council Tax or are behind with your payments, contact us as soon as possible and we will do our best to try and resolve the problem with you.
We can spread your payments over 12 months instead of the usual 10 to reduce the amount you need to pay each month. View more information on paying Council Tax by Direct Debit.
You can also make your own payment plan/arrangement. You will need to set up an online Council Tax account to do this.
Alternatively, you can contact us by completing a general enquiry form, or by calling us on 01257 515431.
If you are unable to pay the current year's Council Tax before the end of the financial year (31 March) or if you are struggling with your payments please contact us by completing a general enquiry form.
Other support available to help pay Council Tax
You should also check if you can get:
- Council Tax discounts, for example if you live by yourself or if you have a disability
- Council Tax reduction, if you have a low income or you are on benefits, including Universal Credit
- Discretionary Housing Payments (DHPs) can provide extra money if you need extra help to meet your housing costs.
View more information on financial advice if you need further support.
Please see information on the steps we can take when Council Tax is not paid, if you fall behind with payments and have not got an agreed payment plan in place with us.