Harassment and illegal eviction

Everyone has the right to live in a decent and secure home

Having a safe and secure home is a basic human right. In the UK, the law protects people living in residential property from harassment and illegal eviction. Landlords must follow the correct legal process when ending a tenancy. If they do not, they may be committing a criminal offence under the Protection from Eviction Act 1977.

What counts as harassment?

Harassment is any action by a landlord or their agent intended to make you leave your home or interfere with your peace and comfort. Examples include:

  • Cutting off essential services like gas, electricity, or water.
  • Entering your home without permission or proper notice.
  • Threatening or abusive behaviour.
  • Repeated unwanted visits or calls.
  • Refusing to carry out repairs or deliberately making the property uninhabitable.

What is illegal eviction?

An eviction is illegal if your landlord:

  • Changes the locks without a court order.
  • Forces you out through threats or physical removal.
  • Stops you from accessing parts of your home. Only court-appointed bailiffs can legally evict you after the correct notice and court process.

Your rights and what to do

  • Stay in your home unless a court has ordered your eviction.
  • Collect evidence: keep records of texts, emails, and take photos of any damage or lock changes.
  • Contact your local council: they have officers who can investigate harassment and illegal eviction.
  • Call the police if you are threatened or locked out—illegal eviction is a criminal offence.
  • Seek legal advice: organisations like Shelter and Citizens Advice can help.

How to report harassment

If you believe you are being harassed or illegally evicted:

  1. Contact the Housing Options team on 01257 515151 or email housing.solutions@chorley.gov.uk  They can investigate and take enforcement action against landlords.
  2. Call the police – Harassment and illegal eviction are criminal offences. Dial 999 in an emergency or 101 for non-emergencies.
  3. Get advice from Shelter or Citizens Advice – They can guide you through your rights and next steps.
  4. Keep detailed records – Note dates, times, and what happened. Save messages and take photos of any changes to your property.
  5. Consider legal action – You may be able to claim compensation through the courts.

Visit Shelter’s advice page or call their free housing advice helpline on 0808 800 4444.