National Register for Refusals and Revocations

The Council provides information to the National Register of Taxi Licence Refusals and Revocations (NR3), a mechanism for licensing authorities to share details of individuals who have had a Hackney Carriage or Private Hire Driver licence revoked, or an application for one refused. The coming into force of the Taxis and Private Hire Vehicles (Safeguarding and Road Safety) Act 2022 made it a statutory duty for each Council to make use of NR3.

Therefore:

  • Where a hackney carriage/ private hire driver licence is revoked, or an application for one refused, the authority will automatically record this decision on NR3.
  • All applications for a new licence or licence renewal will automatically be checked on NR3. If a search of NR3 indicates a match with an applicant, the authority will seek further information about the entry on the register from the authority which recorded it. Any information received as a result of an NR3 search will only be used in respect of the specific licence application and will not be retained beyond the time to determine the application or any subsequent appeal.

The information recorded on NR3 itself will be limited to:

  • name
  • date of birth
  • address and contact details
  • national insurance number
  • driving licence number
  • decision taken
  • date of decision
  • date decision effective Information will be retained on NR3 for a period of 25 years.

This is a mandatory part of applying for/being granted, a hackney carriage / private hire driver licence.

Information will be processed in accordance with the Data Protection Act 2018 (DPA) and General Data Protection Regulation 2016 (GDPR). Any searches, provision or receipt of information of or under NR3 are necessary to the authority’s statutory licensing functions of ensuring that all drivers are fit and proper to hold the applicable licence. It is not intended that any NR3 data will be transferred out of the United Kingdom.

If you wish to raise any issue related to the data protection legislation, including by relying on any of the rights afforded to data subjects under the GDPR, you can do so by contacting the Council, including by submitting a subject access request. Further information relating to the process can be found on the Council’s website.

You always have the right to make a complaint to the Information Commissioner’s Office (ICO). Advice on how to raise a concern about handling of data can be found on the ICO’s website.

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