Records
The operator must keep detailed records of all journeys including:
- the date and time of the booking,
- hirer name and address and passenger name if different,
- collection and drop off points and times,
- the name and licence numbers of the driver and vehicle used for the journey; and
- any remarks, including contract details.
These records must be kept for a minimum of 2 years and available for inspection by the Council at any reasonable time.
Where the Private Hire Operator acts as the data controller for CCTV footage from vehicles, these records must be kept for a minimum of 28 days and be available for inspection by the Council at any reasonable time. Copies must be provided to the Council on request.
The CCTV operator (Driver, Vehicle Proprietor or Private Hire Operator) and Data Controller must comply with the data collection, data storage and handling requirements set out by the Information Commission’s Office (ICO) and their codes of practice.
ICOs Video Surveilance Guidance
The operator shall maintain an up-to-date list of the owners, the description and registration numbers of all private hire and hackney carriage vehicles employed by the business and their drivers, which shall include details of any radio call sign used, and shall produce such a list on request to any Authorised Officer of the Council or Police Constable.
The operator shall immediately notify the Council when any vehicle or driver ceases in his/her employment, or any vehicle or driver commences in his/her employment.
Except with reasonable cause the operator shall have in his/her possession at all times:
- the current driver’s licence issued by the Council of any driver employed as a driver whether or not the vehicle driven is owned by him/her (unless the vehicle used is operated by another licensed operator by a sub-contract); and
- the current vehicle licence issued by the Council of any vehicle operated by him/her (unless the vehicle used is operated by another licensed operator by a sub-contract).
On leaving the employment of an operator a driver or vehicle proprietor shall be entitled to receive immediately on demand the return of the licences.